We received the following email from the Airport in Larnaca:

Dear all ,
Kindly be informed that as from 23rd of February will be no ticketing desk at Lca airport for AVIH/PETC payments.
Please make sure that all AVIH/PETC are prepaid and the dimensions/number of the cages are matching their reservations.
Kind regards
Koulla
Koulla Koullouta
Leading passenger handling officer

What does this mean?
Up until now we were able to just RESERVE Crates for our Animals in Hold or Cabin and pay for the actual Number of Crates used on the Day of the Flight.
As sometimes 1 Cat or Dog would not be able to fly anymore due to various circumstances (sickness, escaped etc).
So we had maybe 4 Crates reserved but only used 3 (or if available maybe add one and pay for 5).
From now on (according to this email) we need to pay upfront for the Crates we  think we might need, meaning that if we pay for 4, and 1 Pet cannot fly for whatever reason then we would loose the Freight Charge already paid.
At this point it is unclear if we are able to claim a refund of the Crate(s)NOT used.
We will try to get clarification on that.
It also means that we will need to ask for Crates pre-payments from YOU and then we need to pre-pay the Airline. (and not as up to now only collect the Ticket Share part to reserve your Space on the Flight, and collect the Crate/Freight Charge on the Flight Day.)
For those who already have paid or send the Crate Charge for their Flights, nothing will change, but those who have NOT we  ask to please forward the Crate Charge and we will pre-pay for you to the Airline.
I hope I have worded this right.
Any Questions please contact me.

UPCOMING FLIGHTS